Absolutely! We provide support for all of our themes & plugins. Support is provided at low cost, where we aim to respond to all support tickets within 24 hours. As support is provided directly by our web-developers, there's no one better placed to help with theme/plugin queries.
Live support is included with all Agency and Enterprise packages and is available via either live chat or callback. Where issue will be quickly resolved, the issue will be escalated to live support with one of our developers.
If you purchase an annual support, you'll have access to support and updates for 1 year. After that time if you'd like to continue to receive updates and access to support you can simply renew your license. If you choose not to renew your license, no problem, you can continue to use any theme/plugin versions you've already downloaded forever. 
All of our themes work with all versions of WordPress since v4.0. We also recommend using at least PHP v5.6 to ensure your site runs as smoothly and securely as possible.
We cannot and won’t provide/lease/release/resell license keys. All the products offered in this website are licensed under GNU GPL License. You do not need any license keys to use them in as many of your projects you need. In some case, these Plugins/Themes only require license keys to get automatic updates from their authors.
Yes, simply go to the “Contact Us” page and send “Update” with product name and version, contact us via email or fill out the short form, and we will update asap in business day. (Normally less than 24 hours, except holidays period).
Certainly! As long as you're using WordPress to power your website, you can use our themes/plugins. It doesn't which host you choose, or which type of hosting plan, provided you're using WordPress then you can certainly use Seohost.xyz Professional hosting for WordPress on your website.
All of our themes are available in .zip format. If you do decide to purchase you'll have immediate access to the members area from where you can download the theme, plugin and page builder. You can install the theme and page builder directly from within your WordPress admin area or via FTP. 
All the Plugins/Themes at WpShoCase.Com have been successfully activated so you can import full demo and other premium features. There are some Plugins/Themes that working fine without a license key, developers include these so that the Plugins/Themes can update automatically or so that you can register for support. The item itself will work perfectly fine without anything being entered in the box. We would recommend updating your Plugins/Themes manually when updates become available on our site.
We currently complete all of our payments via Stripe & PayPal. This allows for secure purchases either using a PayPal account or using credit / debit card.
Updates are provided if and when they are available from the original author. If updates available, you can re-download from your email or My Downloads in your account. And replace new version on old version.
All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item we are free to redistribute it if we choose to do so. Your membership to our site goes towards maintaining and buying the subscriptions to 3rd party theme and plugin authors. This form of crowd funding helps keep prices low and we can then pass this benefit on to you.
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